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Business & Reputation Management
Business executives and owners face new and complex challenges as they navigate their organizations through ever-changing conditions. The Business & Reputation Management Group offers senior executives a new and highly effective approach to value creation by integrating business practice counseling with crisis, issues and reputation management guidance and support.
By combining the naturally complimentary disciplines of Business & Reputation Management, Falls Communications distinguishes itself as a trusted advisor that provides both enterprise design capabilities that create crisis prevention and sustainability strategies along with unmatched ability to respond to a crisis, issue or other negative business event. The Falls approach provides a cost-effective alternative to companies seeking to enhance their operational and financial success while preserving their relationships, reputation and brand integrity with all key stakeholders.
While crisis management historically stops with the perceived "end" of a specific event, our approach goes deeper to seek out the cause and to identify the organizational or structural changes needed to prevent a reoccurrence. Such an approach provides sustained value to clients by reducing the potential for brand and reputation-destroying damage from whatever source it might come.
Areas of Experience
• Organizational & operational assessment and redesign
• Turnaround & performance improvement
• Strategic planning
• Financial review and assessment
• Bankruptcy planning and communications
• Crisis preparedness audits, planning and training
• Crisis response
• Legal communications support
• Public education campaigns
• Issues management and analysis
• Legislative and regulatory advocacy
• Coalition building
• Government and community relations
• Media relations
Executive Team Bios
Robert Falls, President & CEO
Kevin Donahue, Managing Director
Dr. Ronald Fountain, Executive Counsel
John Znidarsic, Senior Account Executive
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