Maureen Harper

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How does a government agency or elected official measure social media success?

The value of public sector social media efforts should be measured in terms of how effective the communication is at serving the needs of constituents and how much understanding, transparency and trust is generated as a result.

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How can a government agency engage the community to rally around a project?

By democratizing the planning process and providing complete transparency, you’ll limit surprises that could impede progress or cause rifts among interested parties.

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Should I be thinking or doing anything differently because of President Trump?

Whenever a new president takes office, the transition introduces a degree of uncertainty about how policy changes might affect a company’s business.

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